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Volunteer Opportunities

Ambassador
Where:

Events take place around Montgomery County

When:

Flexible, occurring on weekdays, weeknights, or weekends.

Time:

2-4 hour events

What:

Manna Ambassadors represent our organization at integral community outreach opportunities. Ambassadors are a valuable first point of contact within the community, responsible for disseminating information about Manna’s work and directing community members to appropriate resources within Manna’s staff. Ambassadors will be provided training, promotional materials, and event supplies as needed.

Ambassador Opportunities
Farmers Market Tabling
Faith-Based Outreach
Community Days/Events
Heroes Against Hunger Planning/Event Support

Required Qualifications
18+ years old
Personal transportation to and from volunteer sites (within Montgomery County)
Must provide proof of COVID Vaccination

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Call Center – Participant Services – Virtual & Silver Spring Opportunity
Where:

Virtual and Silver Spring

When:

Mondays: 8:30am-12pm – Silver Spring
Tuesdays: 8:30am-12pm – Silver Spring
Thursdays: 8:30am-12pm – Silver Spring
Thursdays: 12:30 – 4pm – Virtual
Tuesdays, Wednesdays, and Thursdays: 4-7pm – Virtual or Silver Spring

Time:

See above

What:

This opportunity has both virtual and in-person shifts.

Volunteers support our referral program which enables our participants to receive food from us and so much more!

Virtual volunteers will focus on taking phone calls and scheduling participants.
In-Person volunteers will focus on entering data/scheduling agency referrals but may also help with answering phone calls.

Description
These volunteers are highly trained to be able to manage any call. Volunteers answer our main phone number and you will learn how to direct questions from the public, assess if people qualify for our programs and delivery services, inform people of food pick up policies and location information, issue complaint logs, direct people to other services, and learn to use our Salesforce database for scheduling.

Skills and Qualifications
• Volunteers must be comfortable speaking on the phone and using a computer.
• Interested candidates should friendly and possess strong customer service skills and be able to problem solve and multi-task in a fast-paced office environment.
• Volunteers will assist people from a diverse background.
• We are looking for volunteers that can make a regular weekly commitment for at least 6 months to a year.
• Volunteers must be 18 or older.
• Bi-lingual skills are a plus but not required.
• This opportunity is not open to people needing to complete service hours.

Training
Volunteers will take place in a virtual training but will need to go to our Silver Spring office to pick up equipment. Training will be a consecutive 5 day period.

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CFE Delivery Driver – primarily Silver Spring area
Where:

Mostly Silver Spring area but some Gaithersburg/Germantown area too

When:

A few times per month, most often on Fridays

Time:

Pick ups can be scheduled between 9-3pm and deliveries are to be completed before 6pm

What:

As a part of our Community Food Education (CFE) at Manna Food Center we educate our participants on healthy living by providing cooking classes for youth, adults and families, wellness presentations, and one on one nutrition sessions.

As a part of our cooking classes volunteers deliver the needed ingredients to our participants homes to ensure that access to ingredients or transportation are not barriers.

Ingredients can be picked up from our Silver Spring Market or Gaithersburg Warehouse. This will include some light lifting and possibly walking up/down stairs.

Volunteers must be 18 or older. This opportunities is not open to individuals in need of service hours.

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Community Box Packing – Gaithersburg
Where:

9311 Gaither Rd. Gaithersburg, MD 20877

When:

Mondays, 1-3pm – volunteers must be 16 or older
1st and 3rd Tuesday, 6-7:30pm – volunteers must be 11 or older
Saturdays, 9-10:30am – volunteers must be 11 or older

Time:

See above

What:

Help pack boxes of nonperishable items for Food for Families program. This is a physical task that requires bending, reaching, and lifting up to 25 lbs. Volunteers will use tape guns and box cutters.

Please know shifts are limited and fill quickly. Dates for the next month open approximately 2 weeks before the beginning of the month. Volunteers under 16 must attend with a parent or guardian.

We do not have opportunities for volunteers under the age of 11.

Advanced registration is required.

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Market Volunteer Backup – Silver Spring
Where:

12301 Old Columbia Pike, Silver Spring, MD 20904

When:

Tuesdays, 8:30-12pm
Thursdays, 8:30-12pm
Fridays, 9:30-12pm
Fridays, 12:30-3pm

Time:

See above

What:

Market Distribution
We are looking for volunteers that can serve as a back-up volunteers. Most of our Market volunteers are weekly regulars but are sometimes not available due to illness, vacations, etc. These back-up volunteers will help fill in from time to time. Volunteers will assist with food distribution at our choice distribution Market.

Activities
• Direct participants through the Market and assist them to their cars if needed
• Load boxes of food into carts
• Light shelf restocking/organizing
• Pack bags of additional food when available
• Housekeeping tasks related to the daily upkeep of the Market including breaking down boxes, taking out trash, light cleaning, sanitizing carts

Requirements
• Volunteers communicate directly with a diverse population and must be courteous, patient, and understanding of each participant’s needs.
• Must communicate calmly and effectively with participants, volunteers, and staff.
• The work is physical and you should be comfortable standing for a couple of hours; you will engage in some light to moderate lifting (up to 25 pounds) as well as bending and reaching.
• Volunteers must be able to work independently and easily transition between many tasks throughout the day with minimal instruction.

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Satellite Distribution
Where:

Glenmont – Tuesdays, 2:30-6pm
Clifton Park Silver Spring – Wednesdays, 3:30-7pm
Glenmont – Thursdays, 1:30-5pm

When:

See above

Time:

See above

What:

Volunteers are needed to help distribute food to Manna participants, including setting up, checking participants in, directing traffic, loading cars.  Volunteers must be independent workers, and able to work alongside Manna staff and other community volunteers.

Volunteers: Volunteers must be 16 or older.  This is a physical activity and includes bending, reaching, and lifting up to 25 lbs in weight. This activity takes place outside, rain or shine. 

Student Service Learning:  Students can earn service hours

Training: Provided onsite

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Warehouse Volunteer – Gaithersburg
Where:

9311 Gaither Rd. Gaithersburg, MD 20877

When:

Monday-Friday

Time:

9-1pm, shift may end around 12pm depending on the needs for the day.

What:

Student Service Learning: This activity is approved for Student Service Learning (SSL) hours. Volunteers: Must be 16 or older.  This opportunity is not open to individuals currently receiving food from Manna.

Description:  These volunteers do it all! Volunteers help with all aspects of our work in the warehouse including packing and sorting fresh, frozen, and nonperishable food, distributing food to agencies, taking out trash, and sweeping floors. Tasks for the day vary depending on the needs.

The work is physical and you should be comfortable standing for a couple of hours; you may engage in some light to moderate lifting (5 – 25+ pounds) as well as bending and reaching.  Please note that our warehouse is a very busy, noisy and fast-paced volunteer environment; volunteers must be able to work independently, converse with Manna’s participants & volunteers, and staff, and easily transition between many tasks throughout the day with minimal instruction. 

Training:  Volunteers will receive training on first day.

Registration:

  • Advanced registration is required.
  • Due to the nature of our operations we have a limited number of spaces available each day and may filled several weeks in advance.
  • Click the Register button to express interest in this opportunity.
  • You must register every time you volunteer. We do not accept walk-in volunteers due the nature of our daily operations
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