Careers at Manna

Bookkeeper

Manna’s strategic plan beginning in fiscal year 2021 includes a priority of stewarding community investments and remaining sustainable.

The Bookkeeper is a key member of Manna Food Center’s Administrative team, responsible for assisting with accounting and bookkeeping functions, ensuring all financial information is appropriately and accurately recorded in the accounting system, completing booking and accounting tasks, and assisting our primary accountant with preparing both the monthly and year-end financial statements. This position will focus heavily on accounts receivable and accounts payables but incumbent must be able to roll up their sleeves to assist in a wide variety of accounting tasks if needed. S/he will work closely with our staff with the goal of ensuring participants have access to the maximum food and nutrition benefits available to them through local, state, and federal programs.

Reports to: Accounting Manager

Status: Part Time – 24 hours a week, Non-Exempt

Summary of Essential Responsibilities:

1) General Ledger

· Review general ledger and prepare journal entries/adjustments as needed to correct balances as assigned;

· Assist in the transaction preparation, posting and reconciliation for all books of account and related journals;

· Reconcile general ledger accounts and bank statements as part of closing out the month, the year, and grants;

· Prepare grant reports with supporting documentation in collaboration with grants compliance and program staff.

2) Month End Closing

· Assist Staff Accountant with the monthly accounting close process and meeting reporting deadlines;

· Assist in creating daily and monthly journal entries for approval as assigned;

· Assist in monthly revenue recognition journal entries as assigned;

· Develop, assign and review monthly account analysis.

3) Accounts Receivable

· Process and record daily electronic deposits (QGive batches, daily check receipts, etc.)

· Assist in contract management, product and service invoicing and ensure grantors are billed accurately and timely;

· Analyze accounts receivable aging reports to determine if there are any issues;

· Assist in managing and coordination of follow-up with grantors regarding outstanding payments.

4) Accounts Payable

· Review and distribute vendor invoices to appropriate manager for approval for payment;

· Enter invoices into QuickBooks and print checks as requested;

· Complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.

5) Annual Audit

· Create and enter closing entries and those prepared by the external auditors;

· Prepare year-end work papers as assigned by the Director of Administration or requested by the external auditors;

· Create or gather all documents requested by the auditor, provide on-site support during audit fieldwork, and help review and approve the audit draft before statements are finalized.

6) Other Responsibilities

· Help prepare Quarterly Investment reconciliations;

· Help determine quarterly tracking of and reporting of restricted funds/net assets as needed;

· Record inventory adjustments throughout the year;

· Submit state registration for fundraising activities as assigned

· Help prepare bi-weekly payroll and appropriate distribution to retirement plan accounts;

· Do other tasks as assigned from time to time by the Director of Administration and Accountant.

Demonstrated Competencies:

· Oral and written communication skills

· Time management and organizational skills

· Collaboration skills

· Credibility/personal effectiveness

· Flexibility and ability to receive direction and learn

· Technical capacity

· Demonstrated stress management/composure

· Ability to work as a part of a team as well as individually

Minimum Requirements:

· Self-directed, highly motivated, reliable

· Bachelor’s degree in accounting or certificate in bookkeeping highly desirable

· At least 3-years’ experience using QuickBooks (Advanced) accounting software

· 3 years’ experience in Generally Accepted Accounting Procedures and Accrual Accounting

· Must have 3 years of non-profit experience

· Knowledge of Microsoft Word, Excel, and Outlook Calendar

· Must respect and protect the sensitive nature of personnel information

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The employee constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with staff, board members and vendors and must be able to exchange accurate information in these situations.

Environmental Conditions:
The employee will be exposed to a variety of fluctuating environmental conditions within the building including heat and cold. The employee must be able to work in these conditions for up to 2 hours at a time.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and are subject to change at any time. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Racial Equity Statement:

Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Manna is an Equal Opportunity Employer.

Salary Range:
$20 – $25 per hour commensurate with experience

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Temporary Food Distribution Assistant

Reports to: Director of Logistics

Status: Part-time; Non-exempt.

Job summary

This position is part of a team that offers food service to community individuals in need. A Temporary Food Distribution Assistant is responsible for supporting the distribution of food through direct interactions with the public at Manna distribution sites.

Essential Job Functions:

1) Distribute food at assigned sites in Gaithersburg, Germantown and Silver Spring
 Assist with directing cars to a drive thru line and participants on foot to a walk up table.
 Assist with unloading boxes from truck at site upon arrival and reloading truck at the end of distribution.
 Ensure participants are treated with respect.
 Ensure participant sign-in sheet is completed for each person when picking up food.
 Help participants load the food into their cars or other transportation following current guidelines.
 Contact Call Center staff for participant referral verification when name does not appear on daily pick up list.
 Complete and return add on forms for new participants as approved by Call Center staff.
 Follow all safety guidelines required by Manna Food Center.
 Assist with maintaining an orderly and respectful atmosphere.

2) Other Responsibilities
 Assist in the warehouse as required.
 Other duties as assigned or required.
Job Requirements:
 Ability to lift objects of 50 pounds continually and up to 100 pounds waist high occasionally and load them into vehicles.
 Exceptional customer service.
 Ability to work as a part of a team as well as individually.
 Bi-lingual in English/Spanish is a plus.

Hours and Salary
 Number of hours available range from 8-18 per week depending on assigned sites.
 Hourly rate of $15.25 per hour
 Temporary positions will continue as needed throughout the COVID-19 emergency.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 50 pounds and occasionally lift and/or move objects that weigh more than 100 pounds. The employee must be able to stand continuously for up to 3 hours at a time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions
While picking up and distributing food, the employee will be exposed to a wide array of environmental conditions including extreme heat and cold, rain, snow and ice. The employee must be able to work in these conditions for up to 3 hours at a time.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and are subject to change at any time. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Racial Equity Statement
Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

SNAP Outreach Coordinator

Reports to: Participant Services Manager

Direct Reports: None

Status: Part-time; 20 hours per week.

Job summary

Manna’s strategic plan beginning in fiscal year 2021 includes a priority of addressing determinants of poverty and health. The SNAP Outreach Coordinator will serve as a conduit between Manna and the community members we work with by providing direct outreach and application assistance to communities and individuals eligible to receive Food Supplement Program (FSP or SNAP). S/he will work closely with our community engagement staff with the goal of ensuring participants have access to the maximum food and nutrition benefits available to them through local, state, and federal programs.

Essential Job Functions:

Create consistent opportunities for outreach with Manna partner agencies and other
community providers. The focus will be on priority populations including, residents in priority zip codes, residents for whom English is a second language, seniors, and Able-Bodied Adults without Dependents (ABAWDs). For the time being, due to the pandemic, this includes remote gatherings with a return to in-person gatherings when it is safe to do so.
 Distribute FSP-related communication tools developed by Maryland Hunger Solutions and other
partners and modify them for Montgomery County to attract participants and share
information.
 Record and track the results of outreach activities.
 Use MDThink software to assist residents with SNAP applications.
 Follow up with applicants to capture outcomes data on application assistance.
 Support the operations of the Participant Services Call Center as needed.

Minimum Qualifications
Outgoing personality and commitment to addressing community food insecurity.
 Demonstrated ability to effectively reach low-income families and community-based
organizations.
 Detail-oriented planning and implementation skills
 Strong organizational skills and the ability to manage time and multiple tasks simultaneously.
 Willingness and ability to work varied hours (nights, weekends, etc.)
 Ability to use or learn Salesforce software and Microsoft Office Suite
 Strong oral and written communication skills in English and another language with particular interest in Mandarin or Vietnamese

 Ability to collect, analyze and report on program data
 Ability to use online video chat software and travel throughout the County for outreach
activities
 Ability to telecommute as needed with space for confidential phone conversations
 Strong team orientation.

Physical Demands
The physical demands described here are representative of those that must be met
by a candidate to successfully perform the essential functions of this job. While performing the duties of this job, the candidate is regularly required to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside an office to access file cabinets, and office machinery. Must also be able to move about to various work stations throughout the County. The candidate constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with the public, volunteers and vendors and must be able to exchange accurate information in these situations. The candidate must occasionally move objects up to 15 pounds.

Environmental Conditions
The candidate will be exposed to a variety of fluctuating environmental
conditions within the building and at outreach activities including heat and cold. The candidate must be able to work in these conditions for up to 2 hours at a time.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and are subject to change at any time. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Justice, Equity, Diversity, and Inclusion Statement
Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Salary Range: $15.25 – $15.85 per hour commensurate with experience.

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Transportation Manager

Reports to: Director of Logistics
Direct Reports: Drivers (5)
Full-Time/Part-Time Full-time: 40 hours a week. Exempt.
Incumbent New Position
Salary Range: Annual salary of low to mid 40’s commensurate with experience ($19.23 – $21.63 per hour)

Job Summary
This new position will join our Logistics team and will help further support the creation of effective and efficient operations which is vital in addressing social determinants within Montgomery County. Through strategic planning and core roles outlined below, this position aligns with Manna’s strategic plan beginning in fiscal year 2021.

Position summary
 Manages daily schedules of Drivers and ensures that Drivers are DOT compliant
 Responsible for vehicle maintenance and cleanliness
 Supervises all food rescue from stores and maintains a close relationship with store managers and receivers
 Manages all food pick-up activities including food drives and other donations in a way that maximizes quality and safety and embodies Manna values
 Collaborates and communicates effectively with Warehouse Manager and Distribution Manager to ensure that
all Logistics functions are completed with excellence
 Manages with the goal of maintaining staff morale and positive participant experiences
Essential job functions
 Supervises and supports the work of all team members
 Maintains and ensures Driver compliance with store pick up schedules and ensures appropriate staffing of Drivers for daily distributions
 Works closely with Shipping and Receiving Clerk to ensure all incoming and outgoing weights are recorded
 Ensures that Drivers treat participants and volunteers with respect
 Ensures fleet is maintained, clean, and properly registered
 Ensures fleet repairs are made promptly and with minimum disruption to food distribution and collection
 Ensures sufficient staff and volunteers are scheduled for major food drives such as Scouting for Food, Yom Kippur, etc.
 Communicates with Shipping and Receiving Clerk to schedule bulk deliveries according to daily driver schedule
 Builds and maintains relationships with partner agencies
 Serves as a backup driver for food rescue at grocery stores, food distribution at satellites, food drops and pickups
 Participates in major food drive activities and ensures sufficient staffing to pick-up and unload donated food items
 Supports Logistics with other duties as assigned
 Acts as a visible and vocal advocate for safety
 Makes significant contributions to the strategic objectives of the agency Minimum Qualifications
 ServSafe certification or ability to pass certification within 90 days of hiring
 Able to multi-task effectively and handle a wide variety of diverse and concurrent responsibilities
 Excellent organizational skills
 Excellent customer service skills, including the ability to manage difficult and/or challenging participants
 Experience effectively collaborating with diverse staff and volunteers
 Proficient in Microsoft Outlook and Excel
 Able to lift 50 pounds repeatedly and 75 pounds at one time
 Valid driver’s license and Department of Transportation (DOT) medical card with the proven ability to drive any
Manna vehicle.
 Clean driving record with no moving violations in the past two years and no major violations in the past ten years. No DUI citations.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 50 pounds and occasionally lift and/or move objects that weigh more than 100 pounds. The employee must be able to stand continuously for up to 3 hours at a time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions
The employee will be exposed to a wide array of environmental conditions including extreme heat and cold, rain, snow and ice. The employee must be able to work in these conditions for up to 3 hours at a time.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and are subject to change at any time. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Justice, Equity, Diversity, and Inclusion Statement
Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Manna is an Equal Opportunity Employer

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Development Manager

Reports to: Director of Development and Communications

Direct Reports: None

Status: Full-time; 40 hours a week. Exempt. Must be flexible to work evenings and weekends as needed

Incumbent: Vacant

Salary Range: $49k-$55k annually commensurate with experience

Job summary

Manna’s strategic plan includes a priority stewarding community investments and remaining
sustainable. This position advances the department’s development strategy and increases financial resources. This position will participate in the cultivation, solicitation and stewardship of major donors, manage the direct response and online giving programs, assist with growing corporate and foundation support and work with the Director to enhance Manna’s annual fundraising event. This position will manage and grow Manna’s robust grant and contract portfolio and is an essential role in the Development and Communications team.

Duties and Responsibilities:

• Assist the Director of Development and Communications (DoD&C) with the creation of a development strategy to support Manna’s ambitious goals.
• Work with the DoD&C to coordinate activities for the ongoing cultivation, solicitation and stewardship of major donors, foundations, corporate and strategic partners.
• Research grant opportunities through corporate and family foundations and make connections with identified organizations.
• Research and track pipeline of prospects for major donors; analyze database records and prospect research to identify donors with increased capacity and propensity to give.
• In partnership with Communications Manager, coordinate online giving and communications with donors including creation and stewardship of content and integration with social media activities.
• Manage direct mail appeal program: implement the schedule including creating themes and content and monitoring program analytics.
• Manage annual/ongoing fundraising events (Heroes Against Hunger, Community Food Rescue Week) and assist with the cultivation and planning of additional fundraising opportunities.
• Support and build upon a successful grant program of focused research, regular submission, and stewardship/reporting on grant awards.
• Manage select institutional (corporations, congregations, foundations, etc.) donor portfolio.
• Manage CFC, workplace giving, Maryland Charity and United Way campaigns.
• Field donor calls.
• Other duties as assigned as part of a dynamic, talented team of mission-driven colleagues.

Minimum Qualifications

• Bachelor’s degree in related field and 5+ years of experience in fundraising at a nonprofit organization, or equivalent combination of education and experience.
• Knowledge of direct mail strategy and functions, major gift programs and grant proposal writing.
• Strong writing, verbal communication and organizational skills.
• Experience with donor databases, preferably Salesforce
• Ability to manage multiple tasks with limited supervision and meet deadlines effectively and
efficiently.
• Demonstrated initiative and follow-through.
• Attention to detail.
• Sensitivity to confidential information.
• Demonstrated high proficiency using Microsoft Office Suite
• Ability to interact professionally with prospects and donors, Board members, sponsors, event volunteers, consultants and fellow staff.
• Self-starter with the ability to work independently, within a team environment, and with diverse internal and donor constituencies in a fast-paced environment.

Justice, Equity, Diversity, and Inclusion Statement
Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Food Distribution Clerk – Market

Reports to: Distribution Manager

Direct Reports: None

Status: Full time; 35 hours per week. Non-exempt.

Incumbent: New Position

Salary Range: hourly wage of $16.00-$17.00 commensurate with experience

Job summary

This new position will join our Logistics team and will help further support the creation of effective and efficient operations which is vital in addressing social determinants within Montgomery County. Through strategic planning and core roles outlined below, this position aligns with Manna’s current strategic plan. This position is part of a team that offers food assistance to our neighbors experiencing food insecurity. The Clerk supports the daily distribution of food at The Market through direct interactions with the public.

Duties and Responsibilities:

 Provides oversight for food distribution at The Market during market hours.
 Creates a positive environment for volunteers who are supporting these activities
 Ensures that the storage, food display and distribution area are clean, sanitary, safe, and free from pests.
 Records food inventory twice a week and communicates with Distribution Manager to keep shelves stocked accordingly.
 Stocks shelves, and organizes food displays, adjusting to inventory constraints.
 Ensures cleanliness of floors and general areas inside the market and lobby area.
 Ensures that food is distributed to participants efficiently and according to program qualifications.
 Ensures that excellent customer centered services are provided to program participants and that participants are always treated with respect and kindness.
 Utilizes Salesforce to check participant eligibility as needed.
 Leads and assigns volunteers with different responsibilities .
 Ensures new volunteer agreements are signed.
 Ensures volunteers sign-in and sign-out.
 Supports Logistics with other duties as assigned

Minimum Requirements:

 Excellent customer service skills, including the ability to treat all participants with dignity and manage difficult
and/or challenging participants with polite respect
 Experience in a fast-paced, high energy environment such as restaurant or food industry, social service, or retail
 Able to multi-task effectively and handle a wide variety of diverse and concurrent responsibilities
 Excellent logistical and organizational skills
 Knowledge of or ability to learn use of Salesforce database
 ServSafe certification within 180 days
 Pre-employment drug screening
 Fluency in Spanish and English is preferred
 Position involves work hours in the evening and on the first Saturday of the month

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions

While picking up and distributing food, the employee may be exposed to a wide array of environmental conditions including extreme heat and cold, rain, snow and ice. The employee must be able to work in these conditions for up to 3 hours at a time.

Justice, Equity, Diversity, and Inclusion Statement
Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Participant Services Lead Coordinator

Reports to: Participant Services Manager

Direct Reports: None. Indirect Supervision

Status: Full-time; 40 hours per week. Non-Exempt.

Incumbent: New Position

Salary Range: hourly wage of $17.00-$20.00 commensurate with experience

Job summary

This new position will join our Participant Service Team and will help further support the creation of effective and efficient operations which is vital in addressing social determinants within Montgomery County. Through strategic planning and core roles outlined below, this position aligns with Manna’s current strategic plan.
This bi-lingual position is part of a team that supports food assistance for community members. Facilitates outreach to participants and referral agencies through newsletters, virtual meetings, and various types of messaging. Ensures that new Call Center staff and volunteers are successfully trained to support food assistance activities. Supports all duties of the Participant Services team including scheduling participants and coordinating with referring agencies. Acts as a backup team leader in the absence of the Participant Services Manager.

Duties and Responsibilities:

 Understands all Participant services functions and processes thoroughly
 Able to give guidance or make decisions in the absence of the Participant Services Manager
 Creates content for and designs quarterly newsletters for referral agencies and participants
 Utilizes technology such as Teams, Zoom and YouTube to facilitate virtual meetings with referral agencies and participants
 Supports training of new staff members and volunteers to support the work of the Call Center including Salesforce and customer service with participants
 Utilizes Salesforce to process referrals from agencies and participant appointment requests
 Uses intake process to introduce new participants to receiving food from Manna
 Participates in daily closing procedures and creation of lists to be used at distribution sites
 Supports the collection of data and statistics used for monthly and quarterly reports and one-off requests
 Assists with annual participant survey process and collects participant feedback as needed
 Provides excellent customer service to participants
 Proficient in use of Salesforce Database

Minimum Requirements:

 Exceptional customer service skills required to tactfully and professionally handle the needs of our participants
 Able to multi-task effectively and handle a wide variety of diverse and concurrent responsibilities
 Ability to work independently including in a remote setting
 Exceptional verbal and written communication skills
 Demonstrated attention to detail in produced work
 Experience supervising volunteers highly desirable
 Excellent organizational skills
 Knowledge of Microsoft Office Software including Word, Excel, Outlook and Powerpoint
 Flexible and supportive team player that works cohesively with all levels of the Manna team
 Some college education and 2+ years of demonstrated office or project management
 Bi-lingual – written and verbal fluency in Spanish and English

Justice, Equity, Diversity, and Inclusion Statement
Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org