Careers at Manna

Data Manager

Manna Food Center Job Description – Data Manager

Reports to	NA
Status	Full-time, Exempt, 40 hours per week

Job summary

The Data Manager is a new position designed to elevate Manna’s collection, analysis and presentation of data to a new level. The Data Manager will collaborate with team leaders to apply a new lens to identifying quantitative data points and methods of collection in order to help us track metrics of program and service success. The chosen candidate will have a strong aptitude for technology, an ability to communicate well across team areas of functionality, and possess excellent troubleshooting and decision-making skills.

Our Culture

At Manna, our core values are service, respect and partnership. Justice, Equity, Diversity, and Inclusion is a top priority that enables us to find excellent teammates and creates an environment where all types of people can belong and thrive.
Manna is participant-centered and data-driven. Our people do meaningful work in an environment where they feel a genuine sense of community and connectedness to Manna’s mission.
Manna’s relies on problem solving and solution creation from all levels.
Working at Manna is a dynamic experience with the opportunity to take ownership and make a difference.
Our work is strengthened by the voices of people with lived experience of food insecurity.

Essential Job Functions

Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
Create and institute policies and procedures for effective, secure data handling and analysis data management

Collect, analyze, share and utilize data relevant to the activities of strategic plan and implementation activities
Create a path to merge team data for presentation of Key Performance Indicators on an organizational level
Utilize data to improve efficiencies in each team
Support others in the daily use of data systems and ensure adherence to legal and company standards
Monitor and analyze internal information and data systems and evaluate their performance to determine ways of enhancing them (new technologies, upgrades, etc.)

Use what Manna learns from those who turn to us for service to share information with donors, partners and peers, and unlock data set from relevant sources to advance county-wide strategies in support of food system resiliency
Develop and implement processes for monitoring and coordination of data sharing, updates, revision controls as well as ongoing projects
Work closely with Manna’s Database Manager as it relates to data/information/stats within Salesforce
Incorporate data into storytelling related to the organizational mission and to answer questions at the heart of Manna’s work

Job Requirements

Proven experience as a Data Manager or similar position
Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
Familiarity with current database and information technologies

Highly proficient in MS Office, especially Excel. Familiarity with SharePoint, Salesforce, Access or other data analytic software
An analytical mindset with problem-solving skills
Detail oriented, with a high attention for accuracy; well organized, and maintains confidential information with utmost discretion
Works independently; prioritizes and manages multiple tasks; demonstrates consistent reliable follow-through and meets deadlines consistently
Service-oriented; high level of relationship building with many types of people and diverse stakeholders

Strong verbal and written communication skills in English; second language is a plus
Flexible and supportive team player that works cohesively with all levels of the Manna team
Ability to work independently and remotely as needed

Experience: Four (4) years of professional experience performing data analysis and interpretation, program evaluation and/or process improvement in a non-profit, academic, data administration, or business data analytics environment.

Education: Graduation from an accredited college or university with a Bachelor’s Degree in Information Systems, Computer Science, Business Administration, Public Administration, Management, Statistics, or related field.

Physical Demands: The physical demands described here are representative of those that must be met by a candidate to successfully perform the essential functions of this job. While performing the duties of this job, the candidate is regularly required to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside an office to access file cabinets, and office machinery. Must also be able to move about to various work stations throughout the County. The candidate constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with the public, volunteers and vendors and must be able to exchange accurate information in these situations. The candidate must occasionally move objects up to 15 pounds.

Environmental Conditions: The candidate will be exposed to a variety of fluctuating environmental conditions within the building and at outreach activities including heat and cold. The candidate must be able to work in these conditions for up to 2 hours at a time.

Why Choose Manna?

It takes all types of people to make Manna great. We seek a diverse and committed group of individuals who are eager to engage in service to the community while enabling their own personal growth and professional development. One of our core priorities is to enable our employees to live a well-balanced life and career, and our benefits are an important extension of that philosophy. As such, we offer a competitive suite of benefits including:

Participation in Manna’s comprehensive Health Benefits Plan.
Eleven paid holidays + your birthday! Two weeks paid vacation, which increases with tenure, 10 paid sick days to start, and 3 personal days per fiscal year.
Free Short-Term Disability Insurance.
Generous retirement benefits.
New parents leave.
Support for work-related transportation in accordance with Manna’s practices and procedure.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. This job description may change at any time.

Manna is committed to being an equal opportunity employer and creating a diverse workplace.

Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Covid-19 Vaccinations:

As a condition of employment with Manna Food Center, you will need to show documentation of full Covid-19 vaccination status and remain up-to-date according to Manna’s safety policies and protocols.

Salary/ Wage Range:

$60K – 65K

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Bilingual Program Coordinator – Community Food Education

Manna Food Center Job Description – Bilingual Program Coordinator

Reports to	Community Food Education Manager
Status	Full Time – 40 hours. Non-Exempt. Tuesday-Saturday, Hours vary depending on teaching schedule.
Location	Both Old Columbia Pike Office (Silver Spring) and Warehouse (Gaithersburg)

Job summary

The coordinator’s primary duties include implementation of youth classes, community engagement related to Community Food Education and all Spanish language translations/classes/communications. The Program Coordinator will utilize Manna’s Mobile Kitchen, “Manny”, for both in person classes and events to provide cooking classes or cooking demos. This position will work closely with the Program Manager for Community Food Education to achieve the outcomes set for the program.

Our Culture

At Manna, our core values are service, respect and partnership. Justice, Equity, Diversity, and Inclusion is a top priority that enables us to find excellent teammates and creates an environment where all types of people can belong and thrive.
Manna is participant-centered and data-driven. Our people do meaningful work in an environment where they feel a genuine sense of community and connectedness to Manna’s mission.
Manna’s relies on problem solving and solution creation from all levels.
Working at Manna is a dynamic experience with the opportunity to take ownership and make a difference.
Our work is strengthened by the voices of people with lived experience of food insecurity.

Essential Job Functions

Primary

Instruct classes utilizing Zoom or the Manna Mobile Kitchen. Develop or adapt lesson plans that align with Manna’s CFE priorities and are appropriate for elementary school youth, Spanish-speaking adults and/or seniors.
Classes should highlight basic nutrition information, cooking skills, and gardening
Administer class pre and or post surveys for outcome tracking.
Represent Manna in collaboration with the Community Engagement team at school-based fairs, health fairs, and other community-based gatherings networking with school staff and community members, making use of Manny when necessary (food demonstrations, sampling, etc.)
Translate English CFE materials into Spanish and vice versa.

Secondary

Assist in the integration of food education, as appropriate, into all of Manna’s food security activities. This includes both indirect (printed information and recipes) and direct (classes/presentations) health promotion.
Collaborate with Community Food Education Manager to carry out class logistics by:
Emailing participants of classes with reminders and updates
Packing recipe ingredients for cooking class participants
Coordinate with volunteers and/or interns to assist with class facilitation and ingredient packing, as needed
With Community Food Education Manager, develop strategies to monitor and evaluate program impact.
With Community Food Education Manger, create social media content and videos that inform Manna participants about health and wellness.
Assist Community Food Education Manager with employee health and wellness program through curriculum development and presentations at monthly all staff meetings.

Job Requirements

Fluency in Spanish required
Ability to travel across County for classes and events.
Degree/certificate in nutrition, public health or similar field with knowledge of basic human nutrition principles.
ServSafe certification and Certified Food Manager status or ability to obtain certification and manager status within 90 days of hiring.
Experience teaching and facilitating individual and group health/wellness workshops.
Strong public speaking skills
Strong writing skills
Experience working at the grassroots level and ability and desire to engage with diverse audiences.
Ability to multi-task effectively and handle a wide variety of concurrent responsibilities
Excellent communication, organizational and time management skills
Proven proficiency with Microsoft Office software suite.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is required to move about in a food prep area utilizing kitchen and cooking utensils such as bowls, knives, cups, stoves, etc. The employee must occasionally lift and/or move objects that weigh more than 15 pounds. The employee must be able to stand continuously for up to 2 hours at a time. The person in this position frequently communicates with the public, volunteers and vendors and must be able to exchange accurate information in these situations.

Environmental Conditions

The employee may be exposed to variety of fluctuation environmental conditions including in the building and outreach activities including heat and cold. The employee must be able to work in these conditions for up to 2 hours at a time.

Why Choose Manna?

It takes all types of people to make Manna great. We seek a diverse and committed group of individuals who are eager to engage in service to the community while enabling their own personal growth and professional development. One of our core priorities is to enable our employees to live a well-balanced life and career, and our benefits are an important extension of that philosophy. As such, we offer a competitive suite of benefits including:

Participation in Manna’s comprehensive Health Benefits Plan.
Eleven paid holidays + your birthday! Two weeks paid vacation, which increases with tenure, 10 paid sick days to start, and 3 personal days per fiscal year.
Free Short-Term Disability Insurance.
Generous retirement benefits.
New parents leave.
Support for work-related transportation in accordance with Manna’s practices and procedure.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. This job description may change at any time.

Manna is committed to being an equal opportunity employer and creating a diverse workplace.

Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Covid-19 Vaccinations:

As a condition of employment with Manna Food Center, you will need to show documentation of full Covid-19 vaccination status and remain up-to-date according to Manna’s safety policies and protocols.

Salary/ Wage Range:

$22.00 to $24.00 per hour

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org

Warehouse/Driver

Manna Food Center Job Description – Warehouse Driver

Reports to	Distribution Manager
Status	Full-Time: 40 hours a week. General Hours 8 am – 4 pm, hours may vary as dictated by business needs.

Job summary

Assists the Distribution Manager to ensure that Manna’s physical plant is clean and well maintained. Ensures that, food is kept in a safe and organized fashion, greets donors, agencies and partners coming to Manna’s warehouse and handles food donations and deliveries in a polite, efficient and safe manner. Serves as a backup driver as needed to ensure food collection and deliveries are handled safely and efficiently.

Our Culture

At Manna, our core values are service, respect and partnership. Justice, Equity, Diversity, and Inclusion is a top priority that enables us to find excellent teammates and creates an environment where all types of people can belong and thrive.
Manna is participant-centered and data-driven. Our people do meaningful work in an environment where they feel a genuine sense of community and connectedness to Manna’s mission.
Manna’s relies on problem solving and solution creation from all levels.
Working at Manna is a dynamic experience with the opportunity to take ownership and make a difference.
Our work is strengthened by the voices of people with lived experience of food insecurity.

Essential Job Functions

Follows warehouse policies and procedures and enforces guidelines with volunteers for the safe and efficient handling perishable and nonperishable food
Ensures the warehouse, food distribution area, and offices are clean and sanitary and free from rodents and pests
Helps to maintain all warehouse equipment, including racks, shelves, storage bins, refrigerators, freezers, forklifts, carts, HVAC systems, generator, pallet jacks, etc.
Assists in supervising the ACS program and volunteers at Manna
Ensures the sorting area has food to sort, shelves are kept neat, and food is sorted properly
Helps to set up items needed for volunteer activities are able to be executed including, food presorting, and box packing.
Ensures donors who deliver food to Manna have help unloading food, that the food is weighed, and that donor information and donation weight is recorded
Works with the Warehouse manager to ensure proper storage of food in warehouse, including ensuring food is stored safely and at proper temperature
Supports the efforts to follow FIFO principles when sorting and distributing food
Assists in unloading of trucks from grocery store routes and food pickups
Assists loading trucks for satellite sites and deliveries
Ensures that partner picking up food for the Smart Sacks program is greeted promptly and assist loading their vehicles with their food allocation. Completes Smart Sacks orders per schedule.
Serves as an extra driver for Manna’s box truck fleet and will assist as need in food pick up at grocery stores along designated route.
Assists in food drive or designated supply pickups as needed
Serves as a backup for food distribution at satellites which entails distributing Manna orders to clients from our truck at designated distribution sites
Participates in major food drive activities to pick-up and unload donated food items.
Other responsibilities as assigned.

Job Requirements

Ability to lift objects of 50 pounds continually and up to 100 pounds waist high occasionally and load them into vehicles.
Exceptional customer service.
Ability to work as a part of a team as well as individually.
Valid driver’s license and Department of Transportation (DOT) medical card with the proven ability to drive any Manna vehicle.
Clean driving record with no moving violations in the past two years and no major violations in the past ten years. No DUI citations.
Pre-employment Drug Screening and post-accident drug screening.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 50 pounds and occasionally lift and/or move objects that weigh more than 100 pounds. The employee must be able to stand continuously for up to 3 hours at a time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environmental Conditions

While picking up and distributing food, the employee will be exposed to a wide array of environmental conditions including extreme heat and cold, rain, snow, and ice. The employee must be able to work in these conditions for up to 3 hours at a time.

Why Choose Manna?

It takes all types of people to make Manna great. We seek a diverse and committed group of individuals who are eager to engage in service to the community while enabling their own personal growth and professional development. One of our core priorities is to enable our employees to live a well-balanced life and career, and our benefits are an important extension of that philosophy. As such, we offer a competitive suite of benefits including:

Participation in Manna’s comprehensive Health Benefits Plan.
Eleven paid holidays + your birthday! Two weeks paid vacation, which increases with tenure, 10 paid sick days to start, and 3 personal days per fiscal year.
Free Short-Term Disability Insurance.
Generous retirement benefits.
New parents leave.
Support for work-related transportation in accordance with Manna’s practices and procedure.

Disclaimer

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Manna has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications, and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Manna reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations. Manna is an Equal Opportunity Employer.

Position will remain open until filled; please submit your resume and cover letter to jobs@mannafood.org